Limited Warranty For Residential Grade Water and Steam Boilers Using Cast Iron or Stainless Steel Heat Exchangers and Parts/Accessories
(Series Included: Aruba-4, Cayman, Bali, Cabo2, Bermuda, Tobago, Freeport, Kingston, Phantom, Shadow, Raptor and Raptor-Combi… Sizes less than 300,000 btu input)
Limited Warranty on Residential Grade Boilers and Parts/Accessories Supplied by Velocity Boiler Works
Velocity Boiler Works warrants to the original owner that its Crown cast iron residential grade, water and steam boilers and parts/accessories comply at the time of manufacture with recognized hydronic industry standards and requirements then in effect and will be free of defects in material and workmanship under normal usage for a period of one year from the date of original installation. If any part of a residential grade boiler or any part or accessory provided by Velocity Boiler Works is found to be defective in material or workmanship during this one year period, Velocity Boiler Works will, at its option, repair or replace the defective part. Velocity Boiler Works warrants to the original owner that its stainless steel residential grade boilers and parts/accessories comply at the time of manufacture with recognized hydronic industry standards and requirements then in effect and will be free of defects in material and workmanship under normal usage for a period of five years from the date of original installation. If any part of a residential grade boiler or any part or accessory provided by Velocity Boiler Works is found to be defective in material or workmanship during this five year period, Velocity Boiler Works will, at its option, repair or replace the defective part.
Heat Exchanger Warranties
Velocity Boiler Works warrants to the original owner that the heat exchanger of its residential grade boilers will remain free from defects in material and workmanship under normal usage for time period specified in the chart below to the original owner at the original place of installation. If a claim is made under this warranty during the “No Charge” period from the date of original installation, Velocity Boiler Works will, at its option, repair or replace the heat exchanger. If a claim is made under this warranty after the expiration of the “No Charge” period from the date of original installation, Velocity Boiler Works will, at its option and upon payment of the pro-rated service charge set forth below, repair or replace the heat exchanger. The service charge applicable to a heat exchanger warranty claim is based upon the number of years the heat exchanger has been in service and will be determined as a percentage of the retail price of the heat exchanger model involved at the time the warranty claim is made as follows:
NOTE: If the heat exchanger involved is no longer available due to product obsolescence or redesign, the value used to establish the retail price will be the last published price of the heat exchanger or the current retail price of the then nearest equivalent heat exchanger.
Additional terms and conditions do apply. Please contact us for complete warranty coverage.
