CONSUMER WARRANTY INFORMATION
MEGA-STOR2: STAINLESS STEEL INDIRECT WATER HEATER
By this warranty statement Velocity Boiler Works, LLC of Philadelphia, Pennsylvania issues a limited warranty subject to the terms and conditions stated below. This limited warranty applies to the stainless steel indirect-fired water heater series labeled MEGA-STOR2.
LIMITED ONE YEAR WARRANTY ON ALL MEGA-STOR2 COMPONENT PARTS MANUFACTURED BY OTHERS:
Velocity Boiler Works, LLC warrants that its indirect-fired water heater labeled MEGA-STOR2 to be free from defects in material and workmanship, under normal usage, for a period of one year from the date of original installation. In the event that any part of such a water heater is found to be defective in material or workmanship during this one year period, Velocity Boiler Works, LLC will repair or replace, at its option, the defective component parts (consisting of the Honeywell Aquastat).
LIMITED WARRANTY ON MEGA-STOR2 TANK ASSEMBLY – INITIAL COVERAGE (Residential Use Only):
Velocity Boiler Works, LLC further warrants that the stainless steel tank and stainless steel coil shall be free of leaks during normal use and service for an eight(8) year period from date of manufacture. Residential use is defined as a single or two-family residence. In the event that any part of such a water heater is found to be defective in material or workmanship during this eight(8) year period, Velocity Boiler Works, LLC will repair or replace, at its option, the water heater.
LIMITED LIFETIME ON MEGA-STOR2 TANK ASSEMBLY – EXTENDED COVERAGE (Residential Use Only):
Velocity Boiler Works, LLC further warrants that the stainless steel tank and stainless steel coil shall be free of leaks during normal use and service for the remaining lifetime of the water heater. In the event that any part of such a water heater is found to be defective in material or workmanship during this extended period, Velocity Boiler Works, LLC will repair or replace, at its option, the water heater. This extended warranty coverage is only available to the original owner of the indirect fired water heater, in its original installation location. This extended warranty coverage is non-transferable. If at the time of request for extended coverage, the original consumer/purchaser cannot provide a copy of the on-line warranty registration receipt, the warranty period shall revert to the “initial coverage” of eight (8) years from the date of manufacture. Product must be registered within 90 days of installation to acquire the Limited lifetime coverage.
LIMITED WARRANTY ON MEGA-STOR2 TANK ASSEMBLY (Commercial Use Only):
Velocity Boiler Works, LLC. further warrants that the stainless steel tank and stainless steel coil shall be free of leaks during normal use and service for a period of five(5) years from date of installation when installed in commercial buildings, multiple family dwellings (other than single or two-family), or institutional applications. In the event that any part of such a water heater is found to be defective in material or workmanship during this five (5) year period, Velocity Boiler Works, LLC will repair or replace, at its option, the water heater.
It is expressly agreed between Velocity Boiler Works, LLC and the original consumer/purchaser that repair or replacement are the exclusive remedies of the original consumer/purchaser.
THIS WARRANTY DOES NOT COVER:
- Any component parts that are part of the indirect-fired water heater system but not furnished by Velocity Boiler Works, LLC as part of the residential indirect-fired water heater.
- This warranty does not cover expenses for removal or reinstallation. The homeowner will be responsible for the cost of removing and reinstalling the alleged defective part or its replacement and all labor and material connected therewith, and transportation to and from Velocity Boiler Works, LLC
- This warranty cannot be considered as a guarantee of workmanship of an installer connected with the installation of the Velocity Boiler Works, LLC indirect-fired water heater, or as imposing on Velocity Boiler Works, LLC liability of any nature for unsatisfactory performance as a result of faulty workmanship in the installation, which liability is expressly disclaimed.
- Any indirect-fired water heater operated at water temperatures over 150°F and water pressure over 150 P.S.I.
- Any failure or malfunction resulting from improper or negligent operation, accident or abuse (including freezing).
- Any failure or malfunction resulting from failure to keep the tank full of potable water, free to circulate at all times and with the tank free of damaging sediment.
- Any indirect-fired water heater that is used for non-potable applications such as pool or process heating.
- Any indirect-fired water heater that is installed in a residence containing any type of water softener system that is not installed and maintained in accordance with the manufacturer’s specifications.
- Any indirect-fired water heater that has potable water with the following characteristics: chloride levels in excess of 80 PPM, measurable amounts of any compound containing chlorine, or PH less than 6.0 or greater than 8.0.
This warranty is subject to the condition that the residential indirect-fired water heater must have been installed by a heating contractor whose principal occupation is the sale and installation of plumbing, heating and / or air conditioning equipment.
IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY SHALL BE LIMITED TO THE DURATION OF THE EXPRESS WARRANTY. VELOCITY BOILER WORKS, LLC EXPRESSLY DISCLAIMS AND EXCLUDES ANY LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLED WARRANTY.
NOTE: Additional terms and conditions do apply. Please contact us for complete warranty coverage.
IMPORTANT: LIMITED LIFETIME WARRANTY Coverage “Extended Coverage” only available with registration of your product within 90 days of installation at www.VelocityBoilerWorks.com
